The Public Service Commission has launched their new consumer complaint portal, which allows you, the ratepayers of South Carolina, to file a formal complaint with the agency online. If you have a grievance against a utility regulated by the Public Service Commission, you can file a complaint, which opens a request for a hearing before the agency. 

To access the complaint portal, click this link: 

PSC Complaints

For more information about the complaint process, reach out to the Commission at contact@psc.sc.gov or at 803.896.5100.