The South Carolina Office of Regulatory Staff (“ORS”) and Public Service Commission of South Carolina (“PSC”) want customers of electrical utility companies to know their rights and responsibilities and whom to contact for assistance with questions or problems regarding regulated electric service. Regulated electrical utilities include Dominion Energy South Carolina, Inc., Duke Energy Carolinas, LLC, Duke Energy Progress, Inc., and Lockhart Power Company. To help you understand your rights and how to get assistance, the ORS and PSC have created the customer Bill of Rights, which you can review at this link.